Every day, we deliver approximately 600,000 packages of medicines and medical devices across Serbia, ensuring healthcare institutions and patients reliable, timely, and safe access to the products they need most. As part of the PHOENIX group, we are guided by a clear vision – to be the partner of choice for simple and direct access to healthcare products and services, while consistently adhering to the highest standards of quality and safety.
Our operations are built on strong corporate principles: customer focus, efficient and modern logistics processes, continuous improvement through innovation and digitalization, collaboration based on trust, value creation across the supply chain, and teamwork as our driving force. We operate 12,000 m² of modern warehouse facilities across three distribution centers (Belgrade–Makiš, Novi Sad, and Leskovac), fully compliant with Good Distribution Practice (GDP) guidelines. Controlled temperature regimes are ensured, including cold chain management, with real-time electronic monitoring of storage conditions.
Our distribution network includes over 100 vehicles and 130 transport routes, enabling daily deliveries to more than 3,000 locations throughout Serbia – from pharmacies and hospitals to institutes and other healthcare facilities.
Behind every successful process are people. Our team consists of skilled, well-trained, and dedicated professionals whose expertise and commitment ensure the safe, fast, and reliable distribution of medicines and medical devices.